Phone Number

+1 (336) 265-2837

Email Us

Office Hours: 9:00-18:00

Operations: 24/7


AOC #: 21GA896N- ICAO code: CSB
2 letter code: 2I - IATA Prefix: 681

21 AIR is the most recently certificated United States FAR 121 All Cargo Carrier, becoming the first U.S. airline of its type with full SMS implementation compliance, under newly established commercial aviation regulations. The airline has been authorized to conduct interstate and foreign air transportation of property and mail operating Boeing 767 All Cargo aircraft. 21 AIR, LLC is a North Carolina corporation formed on February 25, 2014 in Greensboro, NC created to provide an innovative, flexible and competitive alternative to meet ACMI and CMI requirements worldwide.


Our vision is to become a leading player in the ACMI/CMI segment to provide quality, flexible and competitive turn-key all cargo solutions throughout our commitment to our customers, our employees and our shareholders. We will build and grow our aircraft fleet platform to provide our customers tailored solutions with exceptional service through teamwork.

21 AIR’s mission is to deliver the highest quality Air Cargo Solutions’ services throughout the United States and the world by maintaining a teamwork with a constant improvement attitude, timely performance of our services, responsive customer service at all levels and competitive and consistent pricing. We are also committed to providing our team a safe and stable work environment. We will evolve by meeting our customers’ needs and exceeding their expectations.


Since early 2014, 21 AIR has been engaged in the ACMI Facilitator and Charter Broker business arranging charter lift from a U.S. certificated air carrier for cargo flights within the United States and from the United States to points in North America (Canada and Mexico), The Caribbean (Trinidad, Dominican Republic, Jamaica, Barbados, Aruba and Curacao), and points in South America (Colombia, Peru, Venezuela, Guyana, and Surinam).

This initial setup as a broker/ACMI facilitator has been very successful, allowing the company to structure a sustainable and profitable business model since day 1, developing strong business relationship with clients.

Typically, startup carriers struggle financially as a result of zero income during pre-certification and lack of guaranteed business once become a certificated carrier.

Michael Mendez


Michael Mendez, serves as President and CEO of 21 Air and he has more than 38 years of aviation experience, of which he has held a broad range of positions throughout his career, making him very knowledgeable in the aviation industry. He has served as an aviation consultant for more than 10 years, where he specialized in airline certifications and regulatory matters.


Director of Operations

David Norgren, an Airline Transport Pilot with more than 12,000 total flight hours, joined 21 Air as Director of Operations. Prior to this, he worked in various positions within an air carrier company, including Chief Pilot, Check Airman and Director of Operations. Mr. Norgren was also previously employed as MD-11 captain, as a L1011 and a B-757 pilot.

Janet Berdini

Charter & Leasing Manager

Janet Berdini has been a professional in the charter air cargo world with 24 year experience in the business. She has gained a global reputation of recognition and excellence in the charter world. She provides customers with a world of air cargo charter and ACMI leasing knowledge and experience, as well as excellent customer service.